Privacy Policy

1. Information We Collect

• Full name
• Email address
• Phone number
• Billing information
• IP address and device information
• Account login credentials (encrypted)

2. How We Use Your Information

• To process and deliver digital products
• To manage user accounts
• To provide customer support
• To prevent fraud and unauthorized activity
• To comply with legal obligations

3. Digital Products Policy

Oentrix Store - Premium Scripts & Digital Marketplace sells digital products including scripts, source code, bots, and templates. Due to the nature of digital goods, all sales are final. Once a product has been delivered or made accessible, no refunds will be issued except where required by applicable law.

4. Unauthorized Third-Party Payments

We strictly prohibit the use of unauthorized third-party payment methods. All payments must be made by the registered account holder using legally authorized financial sources.

If we detect or reasonably suspect fraudulent activity, including but not limited to:

• Use of stolen payment credentials
• Unauthorized third-party account usage
• Chargeback abuse
• Fraudulent payment disputes

We reserve the right to:

• Immediately suspend or permanently terminate the user account
• Revoke access to purchased products without refund
• Blacklist associated IP addresses
• Report the incident to payment processors and legal authorities
• Initiate civil or criminal legal proceedings where applicable

Users are solely responsible for ensuring that all payment activity complies with applicable national and international laws.

5. Cookies & Tracking Technologies

We use cookies to enhance user experience, analyze traffic, and improve our services. You may disable cookies at any time through your browser settings.

6. Data Retention

We retain personal data only for as long as necessary to fulfill business and legal obligations.

7. Data Security

We implement industry-standard security measures to protect user data. However, no online platform can guarantee absolute security.

8. User Rights

Users may request access to, correction of, or deletion of their personal data by contacting us directly.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page.

10. Contact Us

For privacy-related inquiries, please contact us at:
Email: support@oentrix.com